Koulla was very responsive in her communications since the first enquiry. The initial consultation helped me a lot with choose the style of blinds and curtains to put for different rooms, and so many swatches to choose fabrics & colours from! From measurement to fitting took a little long due to backlogs in manufacturing, but Koulla managed this timescale expectation from the start. Fitting was smooth – there were some manufacturing faults with blind tracks and blind length but this was swiftly dealt with a second fitting. Overall, very positive experience! I would definitely use Koulla Lucia Interiors again and would recommend to anyone who is looking for similar services.